Privacy Policy

We collect information you provide directly when you:

• Submit a contact form or service request
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email or phone

The types of information may include your name, email address, phone number, company name, and project details.

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and requests
• Send service-related communications
• Monitor and analyze usage trends
• Personalize your experience with our services

We may share your information in the following circumstances:

• With service providers who assist us in our operations (under confidentiality agreements)
• When required by law or to respond to legal process
• To protect the rights and property of Shape9 Agency
• During business transfers (merger, acquisition, or sale of assets)

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit
• Regular security assessments
• Access controls to personal information
• Secure data storage solutions

While we strive to protect your information, no electronic transmission or storage method is 100% secure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Withdraw consent where we rely on it

To exercise these rights, please contact us at [email protected].

We use cookies and similar tracking technologies to:

• Analyze website traffic and usage patterns
• Improve website functionality
• Personalize content and ads
• Provide social media features

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We may update this policy periodically. We'll notify you of significant changes by posting the new policy on our website with an updated effective date.

Your continued use of our services after changes constitutes acceptance of the updated policy.

For questions about this privacy policy or our data practices:

• [email protected]
• Hadžiabdinica 15, Sarajevo, Bosnia & Herzegovina