Terms of Service

Last updated: June 2023 | Effective immediately

These Terms of Service ("Terms") govern your access to and use of Shape9 Agency's website and services. Please read them carefully.

By accessing or using our services, you agree to be bound by these Terms. If you don't agree, you may not use our services.

Our Services

Description

Shape9 Agency provides professional landing page design and development services ("Services") with a 72-hour delivery guarantee for the standard package.

Eligibility

Our Services are available to individuals who are at least 18 years old and can form legally binding contracts. By using our Services, you represent that you meet these requirements.

Changes to Services

We may modify, suspend, or discontinue any aspect of our Services at any time, including availability of features, databases, or content. We may also impose limits on certain features or restrict access to parts or all of our Services without notice or liability.

Account Registration

Account Creation

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account and refuse any current or future use of our Services for any reason at any time, including if we determine that you have violated these Terms.

Payments and Refunds

Fees

You agree to pay all fees specified in your order. Unless otherwise stated, all fees are quoted in Euros (€). You are responsible for paying all taxes associated with your purchases.

Payment Methods

We accept various payment methods including credit cards, PayPal, and bank transfers. By providing a payment method, you represent that you're authorized to use the payment method.

Refund Policy

Due to the custom nature of our Services, we generally don't offer refunds once work has begun. However, if we fail to deliver your landing page within the promised timeframe (excluding delays caused by client-side factors), you may request a full refund.

All payments are processed securely. We don't store your credit card details on our servers.

Intellectual Property

Our Content

All content included in our Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is our property or the property of our licensors and is protected by copyright laws.

Your Content

You retain ownership of any content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for providing our Services to you.

Deliverables

Upon full payment, you receive full ownership of the final delivered landing page design and code, excluding any third-party assets or components that may be subject to their own licenses.

Prohibited Conduct

General Restrictions

You agree not to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of our Services in any medium
  • Using automated systems to access our Services in a manner that sends more request messages than a human could reasonably produce
  • Transmitting spam, chain letters, or other unsolicited email
  • Attempting to interfere with, compromise the system integrity or security of our Services
  • Taking any action that imposes an unreasonable load on our infrastructure

Content Restrictions

You may not submit content that:

  • Is illegal, threatening, defamatory, abusive, harassing, or otherwise objectionable
  • Violates any third-party right, including copyright, trademark, privacy, or publicity rights
  • Contains viruses or other harmful components
  • Constitutes unsolicited or unauthorized advertising or promotional material

Termination

By You

You may stop using our Services at any time. If you wish to terminate your account, you may do so by contacting us at [email protected].

By Us

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Effect of Termination

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimers and Limitations

Service "As Is"

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We don't warrant that the Services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Shape9 Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Some jurisdictions don't allow the exclusion of certain warranties or limitation of liability, so the above may not apply to you.

General Terms

Modifications

We reserve the right to modify these Terms at any time. We'll notify you of material changes through our website or email. Your continued use constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in San Francisco County, California.

Entire Agreement

These Terms constitute the entire agreement between you and Shape9 Agency regarding our Services, superseding any prior agreements.

Contact Information

For questions about these Terms:

Get In Touch

Have a project in mind or want to learn more about our services? Reach out to us!

Send us a message

Our Location

Hadžiabdinica 15,
Sarajevo, Bosnia & Herzegovina

Call Us

+3876xxxxxxx
Mon-Fri, 9am-5pm PST

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